Mobile Tech at Sea Keeps Guests Happy and Connected

by Royal Holiday

Many cruisers use their time at sea to relax and unplug completely from life back home. However, for increasing numbers of younger passengers, using mobile devices and keeping in touch is part of the fun of vacationing.

For that reason, cruise lines have worked to use mobile technologies to improve the overall cruise experience for passengers. Internet prices are falling dramatically, and companies are finding creative ways to help passengers stay connected and have an even more enjoyable vacation at sea. Read on for a few of the latest mobile technology innovations from some of the world’s leading cruise companies.

Norwegian Cruise Line

With its iConcierge app, Norwegian was one of the first companies to deploy an on-board scheduling and communication app for its guests. The software runs on standard smartphones and similar devices, and allows passengers to text and call each other without racking up expensive roaming charges. The app also allows guests to track spending, leave messages, make restaurant reservations, and book shore excursions.

Royal Caribbean International

When Royal Caribbean launched Quantum of the Seas last fall, the cruise line also launched a host of innovative mobile technologies. The company announced a streamlined check-in process that involves hi-tech radio tags for luggage and digitized IDs. In addition to high-speed Internet and onboard messaging and scheduling apps, the company supplied crew members with networked tablet computers. To top it off, Quantum of the Seas even boasts a robot bartender!

MSC Cruises

This January, MSC released an advanced app that lets prospective passengers explore the cruise line’s fleet and itineraries in depth. Complete with virtual tours of staterooms, live webcam feeds from vessels at sea, and information about ports of call, the app is an invaluable aid to anyone looking to book a cruise with the company.

Princess

The famous cruise company will be deploying its latest mobile offering, called Princess@Sea Messenger, on the Apple iOS and Android platforms. It is provides a handy texting function for guests, as well as an easy way to schedule a busy day at sea or look up ship and port information.

Carnival Cruises

Earlier this year, Carnival announced that its casinos have gone mobile. Before boarding, passengers can download the iGaming platform for their Apple iOS or Android devices. The app allows guests sailing in international waters to virtually participate in select casino-style games, including poker and slots. Created by software developer Scientific Games, the system will eventually roll out on several Carnival vessels and brands.

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